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Once your phone is paired, the agent becomes a contact you can text — handy for getting paged and replying on the go. Setup requires the Administrator role.

Connect

1

Generate a pairing code

In Settings → Workspace → iMessage, generate a pairing code. It’s 8 characters (using an unambiguous alphabet — no 0/O or 1/I) and expires in 15 minutes.
2

Text the code

From the phone you want to link, send pair <CODE> to the Nuphos iMessage number. The code is single-use.
3

Confirm

Once verified, the phone is linked to your team and can talk to the agent.

In the Nuphos app

iMessage conversations are real agent sessions — they show up in the team’s workspace with their full transcript. Linked devices are managed in Settings → Workspace → iMessage: admins map phones to users (numbers in E.164 format — a leading +, country code, then the number, e.g. +15551234567), remove devices, and can reset a conversation thread to start fresh.

What the agent can do for you

Everything it can do in the app, from your Messages thread:
  • Text a question — “is prod healthy?” — and the agent checks your connectors and replies, splitting long answers into readable chunks. See Chat with the agent.
  • Get paged by a trigger, then steer the investigation by replying — without opening a laptop.
  • Approve or decline a proposed plan from wherever you are.

Permissions & authorization

iMessage is an entry point, not an escape hatch — the same boundaries apply as in the app:
  • Hard boundary — who is acting. The phone-to-user mapping decides which Nuphos user a text acts as, and that user’s access control applies: their role, the member allow-lists on each account, and the credentials selected for the session. A phone is only linked after the pairing handshake above, and admins can unlink it at any time.
  • Soft boundary — what may run. Changes still require plan approval, and Auto-authorization still governs each command — your standing rules apply identically to sessions started over iMessage.

Good to know

  • Pairing codes are single-use and expire in 15 minutes — generate a fresh one per device.
  • If a phone changes hands, unlink it in Settings; the new owner would otherwise be texting as the mapped user.